Return Policy

Returns & Exchanges

We want you to love your purchase. If you are not completely satisfied, you may return eligible items within 90 days of delivery for a refund or exchange.

To be eligible for a return:

• Items must be unused, unworn, and in original condition

• All original tags and packaging must be included

• Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Final sale or clearance items

• Personalized or custom-made products

• Opened hygiene or personal care products

Refunds

Once your return is received and inspected, we will notify you about the approval status of your refund.

If approved:

• Refunds are issued to the original payment method

• Processing times may vary depending on your bank or payment provider

• Shipping costs are non-refundable unless the return is due to our error

Exchanges

We replace items only if they are defective, damaged, or the wrong item was sent.
To request an exchange, please contact our support team.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged

• The wrong item was delivered

• The product is defective

We recommend using a trackable shipping service for all returns.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue so we can resolve it quickly.

Contact Us

For any return questions, please contact:

Email: info@skill-doc.com